Refund Policy for Reazh India
Effective Date: 17 Sept 2025
At Reazh India, we strive to provide reliable services. This Refund Policy explains when refunds may be issued and how users can request them.
1. Eligibility for Refund
Refund requests may be considered in the following situations:
- Duplicate payment made for the same service.
- Payment completed but service was not delivered due to a verified technical issue from our side.
- Any billing error directly attributable to Reazh India.
2. Non-Refundable Situations
Refunds will generally not be provided for:
- Services already delivered, activated, or consumed.
- Issues caused by third-party platform limitations (such as Meta lead delays or data discrepancies).
- User-side errors, misuse, or violation of our Terms and Conditions.
- Change of mind after successful service delivery.
3. Refund Request Process
To request a refund, email us at support@reazhindia.com with:
- Registered account details
- Transaction ID / payment proof
- Detailed reason for the refund request
4. Review and Approval
Each refund request is reviewed case-by-case. Reazh India reserves the right to approve or reject a request based on verification and policy compliance.
5. Refund Timeline
If approved, refunds are processed to the original payment method within 7-10 business days. Bank or payment gateway timelines may vary.
6. Policy Updates
Reazh India may update this Refund Policy from time to time. Continued use of the app after updates implies acceptance of the revised policy.
7. Contact
For any refund-related questions, contact us at: support@reazhindia.com
By using Reazh India, you agree to this Refund Policy.